This Privacy Policy explains how eziwin collects, uses, stores, and protects your personal information when you use the eziwin platform. We are committed to handling your data responsibly and in compliance with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act 10173).
eziwin uses industry-standard SSL encryption for all data in transit. Personal and financial data stored in our systems is protected by access controls, encryption at rest, and regular security audits.
eziwin does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Data sharing with third parties is limited to what is necessary for platform operations and legal compliance.
eziwin's data practices comply with the Data Privacy Act of 2012 (RA 10173) and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines.
You have the right to access, correct, and request deletion of your personal data held by eziwin, subject to legal and regulatory retention requirements. Contact our Data Protection Officer to exercise your rights.
eziwin uses cookies and similar tracking technologies to maintain sessions, remember preferences, and analyse platform usage. You can manage cookie preferences through your browser settings.
eziwin retains your personal data only for as long as necessary to fulfil the purposes described in this policy, and as required by applicable Philippine gaming and financial record-keeping regulations.
eziwin ("we," "our," "us," "the Company") operates the online casino and sports betting platform accessible at eziwin.net ("the Platform"). We are committed to protecting the privacy and personal data of all individuals who interact with the Platform, including registered Players, applicants, and website visitors.
This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of personal data. It applies to all personal data processed in connection with the eziwin platform, regardless of the channel through which it is collected (website, mobile interface, live chat, email, or telephone).
By registering an account with eziwin, or by continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.
For the purposes of the Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations, eziwin is the personal information controller responsible for the processing of personal data collected through the Platform.
eziwin has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection legislation. Contact details for the DPO are provided in Section 14 of this Policy.
eziwin collects the following categories of personal data:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Registration form, KYC verification |
| Contact Data | Mobile number (Philippine format), email address, residential address | Registration form |
| Financial Data | GCash number, PayMaya account, bank account details (for bank transfers), transaction history | Payment processing, transaction records |
| Technical Data | IP address, device type and OS, browser type and version, session duration, referring URL | Automated collection via platform systems |
| Gameplay Data | Game history, bet amounts, win/loss records, bonus usage, session logs | Platform activity records |
| Communications Data | Live chat transcripts, support emails, complaint records | Customer support interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, session time limit settings | Account settings, responsible gaming tool usage |
eziwin does not intentionally collect sensitive personal information as defined under the Data Privacy Act (e.g., religious beliefs, political affiliations, health data) unless specifically required by applicable law or regulatory obligation.
eziwin processes your personal data for the following purposes:
eziwin processes your personal data on the following legal bases under the Data Privacy Act of 2012:
eziwin does not sell, rent, or trade your personal data to third parties for their independent marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom eziwin shares personal data are required to handle such data in accordance with applicable data protection legislation and the terms of their agreements with eziwin.
The eziwin platform uses cookies and similar tracking technologies (including local storage and session tokens) to operate platform functionality, maintain your login session, remember your preferences, and collect analytics data about platform usage.
The following categories of cookies are used by eziwin:
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from accessing your eziwin account. eziwin does not use third-party advertising networks that place tracking cookies for unrelated advertisers.
eziwin retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and as required by applicable Philippine law and regulatory obligations:
Following the applicable retention period, personal data is securely deleted or anonymised. Anonymised data (which cannot identify you) may be retained indefinitely for statistical purposes.
eziwin implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:
In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected Players, eziwin will notify the National Privacy Commission and affected Players within the timeframes required by the Data Privacy Act and its Implementing Rules.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by eziwin:
To exercise any of the above rights, please contact eziwin's Data Protection Officer using the details in Section 14. eziwin will respond to all verified data rights requests within thirty (30) calendar days of receipt.
The eziwin platform is strictly for individuals aged 21 years and above, in accordance with PAGCOR-regulated online gaming requirements in the Philippines. eziwin does not knowingly collect personal data from individuals under 21 years of age.
If eziwin becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended and the personal data will be deleted as soon as practicable, subject to any legal obligations to retain records related to the unauthorised registration.
If you believe that personal data of an individual under 21 has been submitted to eziwin, please contact our Data Protection Officer immediately using the details in Section 14.
eziwin's primary data processing infrastructure is located within or connected to the Philippines. In some circumstances, personal data may be processed by technical service providers or game content partners whose infrastructure is located in other jurisdictions.
Where personal data is transferred outside the Philippines, eziwin ensures that appropriate safeguards are in place to protect the data, including contractual provisions that require the recipient to apply data protection standards consistent with the Data Privacy Act of 2012 and the standards prescribed by the National Privacy Commission.
eziwin reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered Players via email or an in-platform notification at least seven (7) days before the changes take effect.
The most current version of this Privacy Policy will always be published at eziwin.net/privacy-policy. The "Last Updated" date at the top of this Policy indicates when the most recent changes were made. Continued use of the eziwin platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by eziwin, please contact our Data Protection Officer:
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data rights have been violated. Information about the NPC complaint process is available on the NPC's official website.
eziwin takes your data privacy seriously — SSL encryption, Philippine law compliance, no third-party data sales, and full PAGCOR-regulated operations. Hundreds of games, GCash deposits from ₱100, and 24/7 Filipino support. 21+ only. Play responsibly.